Being in a car accident is stressful, and it's normal to feel shaken, sore, or unsure of what to do next. This guide walks through practical first steps and how treatment can support your recovery. It's general information, not medical or legal advice — always follow the guidance of your doctor and ICBC.
1. Prioritize your safety and health first
If you or anyone else is injured, call 911. Even if you feel "okay" right after a crash, some injuries — like whiplash-type neck strain — can take hours or days to show up. If you notice new pain, stiffness, headaches, dizziness, or reduced movement, check in with a healthcare provider.
2. Report your claim to ICBC
In British Columbia, you can start an ICBC claim online or by phone. You'll receive a claim number, which you'll use when arranging treatment. Keep this number handy — clinics will ask for it.
Coverage and eligibility can vary from claim to claim. Our team can help you understand your next steps and guide you through booking, but we can't guarantee coverage — always confirm the details with ICBC.
3. Start recovery early when appropriate
Research generally supports staying gently active after many soft-tissue injuries rather than resting completely. A practitioner can assess your specific situation and recommend an appropriate plan. Treatments that may be part of accident recovery include:
- Physiotherapy for pain, mobility, and guided rehab
- Registered massage therapy for muscle tension and soreness
- Kinesiology / active rehab to rebuild strength and confidence
- Chiropractic and acupuncture as part of a broader plan
4. Keep track of your symptoms and appointments
Note how you're feeling day to day, what makes symptoms better or worse, and any appointments you attend. This helps your care team adjust your plan and keeps your records organized.
How Kinetic Therapy can help
We offer ICBC treatment support in Maple Ridge, with multiple disciplines under one roof so your care can be coordinated as you recover. Bring your claim information and we'll help guide you toward an appropriate starting point.
If you're not sure what to book, contact our team and we'll help you figure out the right next step.