Physiotherapy
Personalized care for pain, injury recovery, mobility, strength, and return to daily activity.
- Back pain
- Neck pain
- Shoulder pain
ICBC treatment support in Maple Ridge after a car accident.
If you were injured in a motor vehicle accident with an active ICBC claim, you may be able to access up to 12 weeks of treatment — such as physiotherapy, massage, kinesiology, chiropractic, and acupuncture — with conditions and eligibility applying. Our team can help you understand your options and start a recovery plan.
- ICBC Accepted
- WSBC Support
- Direct Billing
- Open Evenings
- Multidisciplinary Care
About the treatment
How ICBC treatment works
If you have been injured in a crash in BC, ICBC's Enhanced Care coverage pre-approves a range of recovery treatments for the first 12 weeks after the collision. At our clinic that can include physiotherapy, massage therapy and kinesiology, so you can start care early without waiting for each visit to be approved.
Each type of care has its own number of pre-approved visits, set by ICBC. After the first 12 weeks, further treatment can be requested if your recovery needs it, based on your progress and your practitioner's reports.
Our team helps with the practical side: confirming your claim details, guiding you to the right service to start with, and keeping your care coordinated if you see more than one practitioner.
What treatment may include
Physiotherapy
Assessment and treatment for neck, back and joint injuries, whiplash-type symptoms, and dizziness after a crash.
Massage therapy
Hands-on care for the muscle tension and soreness that often follow a collision.
Kinesiology / active rehab
Guided exercise to rebuild strength and get you back to work and daily activities.
Claim support
Help understanding your coverage, keeping your claim information on file, and coordinating care across services.
What we can help with
Is this right for you?
ICBC Treatment Support may support a range of concerns. Your practitioner will assess your needs and recommend an appropriate plan.
Neck pain
Back pain
Whiplash-type symptoms
Shoulder pain
Headaches
Reduced mobility
General accident-related soreness
What to expect
Your visit, step by step.
- 1
Bring your ICBC claim information
Have your claim number ready when you book, along with the date of the crash and a note of your injuries.
- 2
Get guided to the right service
Our team helps you decide where to start — often physiotherapy — based on your symptoms and goals.
- 3
Complete assessment
Your practitioner assesses your injuries and sets out a recovery plan, which also documents your progress for your claim.
- 4
Start your recovery plan
Treatment begins, usually combining hands-on care, education and exercise.
- 5
Adjust care over time
As you improve, your care may shift — for example from physiotherapy toward active rehab — and your practitioner reports progress as your claim requires.
Before your visit
Good to know.
- Report your crash and open a claim with ICBC as soon as you can. You will need the claim number to book under ICBC coverage.
- Pre-approved treatment covers the first 12 weeks after the crash, so starting early makes the most of it.
- Neck pain, headaches or dizziness can appear hours or days after a crash. For severe or worsening symptoms, see a doctor or call 911.
- If you are unsure whether something is covered, ask our front desk before booking.
Why Kinetic Therapy
Connected care, all in one place.
Because our physiotherapists, RMTs, and a kinesiologist work under one roof, your icbc care can be coordinated with other treatments when helpful — so your recovery feels more connected and complete.
Related services
You might also consider
Massage Therapy
Therapeutic massage for muscle tension, soreness, stress, recovery, and relaxation.
- Muscle tension
- Stress
- Soreness
Kinesiology / Active Rehab
Movement-based rehab to rebuild strength, mobility, confidence, and function.
- ICBC active rehab
- Strength rebuilding
- Mobility issues
Related reading
Worth a read before you book.
ICBC
July 2, 20262 min read
ICBC Physiotherapy: What Patients Should Know
Starting physiotherapy after an ICBC claim can feel confusing. Here's what to expect and what to double-check before your first appointment.
Read articleICBC
June 15, 20262 min read
What to Do After a Car Accident in Maple Ridge
Injured in a crash? Here's a clear, step-by-step look at what to do in the first days — and how treatment can support your recovery.
Read articleICBC
July 6, 20262 min read
Active Rehab After a Car Accident
Once initial pain settles, active rehab often becomes the next step in recovery. Here's how it fits into a post-accident plan.
Read articleFAQ
Common questions.
If you have an active ICBC claim, you may be able to access up to 12 weeks of treatment — such as physiotherapy, massage, kinesiology, chiropractic, and acupuncture — though conditions and eligibility apply. Our team can help you understand what applies to your specific claim.
Didn't find your answer?
ICBC Treatment Support in Maple Ridge and nearby. Patients travel to our 238B Street clinic from across the area — see what care looks like in Pitt Meadows, Albion, Silver Valley and Websters Corners, or browse every area we serve.
Ready to start feeling better?
Book online in minutes, or contact our team if you're not sure which service is right for you.